"BEYOND READY-TO-WEAR. EVERY PAIR OF FRAMES CAN BE TAILORED WITH OUR SIGNATURE DIAMOND-CUT LENSES AND CUSTOM GRADIENTS TO MATCH YOUR PERSONAL AESTHETIC."
— ESM EYWR CONCIERGE
APPOINTMENTS
ALL MEETINGS ARE BY APPOINTMENT ONLY FOR 1 ON 1 EXPERIENCE BE SURE TO MESSAGE BEFORE COMING
FREE DELIVERY
WE BELIEVE PREMIUM EYEWEAR SHOULD COME WITH PREMIUM SERVICE. THAT'S WHY DELIVERY IS FREE, EVERY TIME, EVERYWHERE WE OPERATE.
WE ALSO OFFER GLOBAL SHIPPING.
ALL DEPOSITS ARE NON-REFUNDABLE
UNDER CERTAIN CIRCUMSTANCES THEY MAY BE TURNED INTO STORE CREDIT
NO RETURNS
All sales are final. We do not accept returns. In rare, exceptional circumstances we may offer exchanges or store credit at our discretion — please contact us to discuss.
WARRANTY
All frames are covered by a three (3) year warranty against manufacturing defects. Lenses carry a lifetime warranty subject to proper care and the terms and conditions of the manufacturer. Warranty excludes accidental damage, misuse, cosmetic wear and normal aging. Contact us for full warranty details and claim procedures.
As a Kering Eyewear Elite Status Partner, ESM EYWR maintains a close, prioritized relationship with Kering’s portfolio of maisons. Our status reflects sustained sales performance, curated in-store presentation, and rigorous staff training—criteria that ensure we meet the exacting standards of luxury eyewear brands. This partnership provides ESM EYWR with early access to seasonal drops, exclusive allocation opportunities, co‑marketing collaborations, and dedicated account support, enabling us to offer clients authentic, highly sought-after models alongside premium service and warranty care.
- Priority access to limited and high-demand collections.
- Dedicated account support and faster allocation.
- Co‑marketing and visibility opportunities with Kering maisons.
- Staff training and merchandising support to ensure premium service.